1. What Would be The Replacement Period and its Procedure?

At the time of voluntary resignation by an employee, or if the candidate is terminated because of some fraud activities, misrepresentation, moral turpitude, or lack of performance within the first 3 months of his employment with the client, in this scenario the Service Provider will provide a replacement candidate of the same caliber and experience. This new candidate will be placed within 45 days from the date of being notified about the previous candidate’s exit.

2. Payment Period

The Client shall pay Consulting fees to the Service Provider at the rate of 8.33% per closure of service under the agreement. The Consulting fees are exclusive of GST and are subject to the deduction of relevant taxes at the source.

3. What’s SutraHR’s TAT (Turn Around Time)?

The Turn Around time will be 48 Hours for CV and 15 Days for closure.

4. What are the Refund Policies and their Procedure?

If any of the positions are being closed by sources other than SutraHR then the Service Provider will refund the entire amount in terms of a credit note to the Client. Recruiting Agencies takes a certain amount of time and many firms really struggle to find time to perform the activity.

SutraHR has been providing recruitment services since 2008 when the startup industry boomed and gained popularity with lots of e-commerce websites going live. These Startups had great business ideas but all they required was having the right people to execute those ideas.

Employers need the right people to apply for their jobs, but unfortunately, they didn’t have the time to go and find the right employees themselves and by Identifying this need gap, We had the first-mover advantage in the talent acquisition market for startups. SutraHR recruitment agency is backed by cutting-edge technology, a proprietary database, and a passionate hardworking team.

We soon became a name to reckon as one of the best recruitment agency in Mumbai. 12+ years and finding the right positions for over 4000 candidates across functions and geographies later, our journey has just begun. We strongly believe that the “Awesome” work culture at SutraHR is the reason people deliver good work, every single day.